These questions and answers are a compilation of many years of dialogue between you and our helpful Knotty Boy Customer Service department. We can say with confidence that everything we know about dreadlocks and their related issues really is here, so please take your time, read thoroughly and get ready to learn so much more than you came for!
Click on a Category to access the Answers within each section.
Why should I use a Removal Kit instead of regular conditioner?
The Emergency Kit is two parts: the Shampoo is designed to remove our wax, but it also takes care of environmental buildup – and trust me, if you’ve had your dreads for any amount of time, you’ve got some. But it’s really the Conditioner in the kit that’s the magic ingredient – it’s a super slippery formula that coats your hair, letting you pull out those knots with minimal breakage. This doesn’t mean that you can start hacking away with a comb – you can’t attack your hair like a crazy person and expect to have anything nice left afterwards. Go slow, and it WILL work.Â
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