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Frequently Asked Questions...and Answers!

These questions and answers are a compilation of many years of dialogue between you and our helpful Knotty Boy Customer Service department. We can say with confidence that everything we know about dreadlocks and their related issues really is here, so please take your time, read thoroughly and get ready to learn so much more than you came for!

Click on a Category to access the Answers within each section.

I started my dreads with the neglect method and now they have issues

Sorry to hear you're having a rough go of it! The good news is, you have options.

Plan A: if you want to remove your locks and start again, you can get yourself an Emergency Dreadlock Removal Kit and start over again with help from our famous tutorial.

Plan B: do the best you can with what you've got. If you can pry them apart right down to the scalp again, you have a decent shot at reclaiming them. You'll want to palm-roll them often after that, paying special attention to the roots so they don't grow back together.

If you're suffering from excessive build-up, we recommend residue-free products (we just happen to know of a good source :) and regular shampooing, rinsing, and proper drying.

If you're still experiencing buildup, perhaps you're washing your hair too often. Everyone's chemistry is different, so listen to your body's messages - if your hair is always seems to be too oily, shampoo more often, if it's always dry, shampoo less often.

If all else fails, try a homemade vinegar rinse. Works like a charm, and helps with the itchies, too!


Didn’t find your Answer? Feel free to Contact Us.

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