We here at Knotty Boy want every customer to be nappy and happy! So when you order something from Knotty Boy, your personal information will never be shared or sold for any reason. Its safe with us. Orders are processed and shipped Monday to Friday without fail and within 48 business hours of you placing your order (meaning, that doesnt include weekends!), unless, of course, something drastic happens. If youve sent us a working email address, as soon as your order has been placed online you will be sent a confirmation email, and another one once we have shipped the product out to you, and including any other info youll need like how to contact us if your package is a no-show, etc.

Since our beginning in 1998, we have processed literally hundreds of thousands of online transactions and have never had a single credit card number stolen or hacked out of our system. We make your security #1. We offer many different options for ordering, and always protect your information with the highest security and privacy. We thank you for our trust in us, and in turn we maintain the highest level of professionalism for you, our Knotty customer!

And ordering is just the beginning. You can always reach us 24-7 with questions, queries, and comments at email@knottyboy.com. We are here to help for the long haul  like the Radio Shack of dreadlocks (except were nerdy in a cool kinda way).