These questions and answers are a compilation of many years of dialogue between you and our helpful Knotty Boy Customer Service department. We can say with confidence that everything we know about dreadlocks and their related issues really is here, so please take your time, read thoroughly and get ready to learn so much more than you came for!
Click on a Category to access the Answers within each section.
Can I track my order?You can track your order by visiting our Tracking Page.
Tracking information is also automatically emailed to you once the
order has been shipped from our warehouse.Orders shipped by
Small Packets Air shipping are non-trackable, but the order status will be updated on the tracking page until the order is shipped. UPS Canada Post/USPS Please note, orders shipped via Canada Post may show a status of "delivered" before you actually receive your shipment. This status provided by Canada Post may indicate your shipment arrived at the local postal office for delivery. Please allow an extra 2-3 days for your package to arrive at your door. |