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Frequently Asked Questions...and Answers!

These questions and answers are a compilation of many years of dialogue between you and our helpful Knotty Boy Customer Service department. We can say with confidence that everything we know about dreadlocks and their related issues really is here, so please take your time, read thoroughly and get ready to learn so much more than you came for!

Click on a Category to access the Answers within each section.

How do I use the removal kit?

There's a pretty simple step by step here:
1) soak your hair in the hottest water you can handle
2) scrub your scalp and dreads with the shampoo
3) rinse out all those bubblies!
4) massage in the removal conditioner (do not rinse out)
5) starting at the bottom of your locks, pick out the knots using the pick on a (preferably) metal tail-comb for a couple inches, then comb smooth
6) work your way up the dread to the root

TIP: hair is elastic when wet, and more maneuverable. Put some conditioner in a spray bottle and add just enough warm water to not clog the nozzle. Use this to keep your hair wet during the removal process!

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