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Frequently Asked Questions...and Answers!

These questions and answers are a compilation of many years of dialogue between you and our helpful Knotty Boy Customer Service department. We can say with confidence that everything we know about dreadlocks and their related issues really is here, so please take your time, read thoroughly and get ready to learn so much more than you came for!

Click on a Category to access the Answers within each section.

Why should I use a Removal Kit instead of regular conditioner?

The Emergency Dreadlock Removal Kit is made specifically to remove dreadlocks in any hair type. We've heard from people who have had their locks for 15+ years and then removed them successfully - it takes patience, but if you want to keep your hair, it's worth it!

The Kit comes with two parts:

The Shampoo is designed to remove any product buildup, and any environmental buildup. If you've had your dreads for any length of time, you've got some.

The Conditioner is where the magic happens. It's a super-slippery formula that coats your hair, making it much more resistant to breaking during the picking & combing out process


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