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Frequently Asked Questions...and Answers!

These questions and answers are a compilation of many years of dialogue between you and our helpful Knotty Boy Customer Service department. We can say with confidence that everything we know about dreadlocks and their related issues really is here, so please take your time, read thoroughly and get ready to learn so much more than you came for!

Click on a Category to access the Answers within each section.

Ultimate Detangler

Yes, you can certainly use the Ultimate Detangler as your conditioner. However, our stylists would like to point out that you probably don’t need to wash your hair every day! Most people wash way too often. Washing a few times a week and following up with the Ultimate Detangler will leave your hair super soft and shiny.  Read More »

For dreadlock removal you should definitely use the Removal Kit. The Shampoo is key to dissolving all sorts of buildups, and the special Conditioner has ingredients designed to coat your hair to protect during pulling and combing out, while still being super slippery to help ease out those knots. The Ultimate Detangler is meant for the... Read More »

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