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Frequently Asked Questions...and Answers!

These questions and answers are a compilation of many years of dialogue between you and our helpful Knotty Boy Customer Service department. We can say with confidence that everything we know about dreadlocks and their related issues really is here, so please take your time, read thoroughly and get ready to learn so much more than you came for!

Click on a Category to access the Answers within each section.

Maintenance of New Locks (0-6 Months)

Everything you need to know about your young dreadlocks

Yes! (as long as you know how to swim, that is) Occasional swimming in chlorinated or salt water can be a benefit, helping to tighten your locks. Chlorine and salt water can dry out your skin and hair follicles, so be sure to rinse your scalp. Sun-drying can help also. If you swim regularly for work or play, more attention may be... Read More »

Yeah it's a great idea, especially if they're sticking straight out! If you've got a job outside, or in construction anywhere dust and debris is a factor, really we actually recommend wearing a bandanna or thick dreadband to keep your freshly waxed locks clean. Read More »

Yes!! Wax is meant to be used on dry hair ONLY. Applying wax to wet or damp hair will trap moisture inside your locks, causing mildewy smells to develop. Gross! Read More »

We don't recommend DIY salt sprays because of the horror stories we've heard and the burned scalps we've seen. If you wanna dip your locks in the ocean, that's awesome, but rinse off your scalp afterward. If you're looking for tightening, check out our Locksteady Tropical Tightening Gel. It's been extensively tested on the Knotty Family and... Read More »

Palmroll, palmroll, palmroll! Palmrolling vigorously from the roots to the ends will prevent and cure most dreadlock issues. We recommend palmrolling once a week while wet after washing, and once again when 100% dry, at which point you can add wax if you choose. Read More »

Try wearing a hat or a nylon stocking over your locks when you sleep. The Knotty Boy Recycled T-Shirt Dreadbands work like a charm for this. Other than that, you'll just have to have patience until they grow a bit stronger and tighter, and use the wax to fix them up in the morning. Read More »

This problem of flat dreads is very common with new, soft dreadlocks. They are still really just knotted hair held together with wax, and haven't yet started developing into the tight, matted knots that make locks. So when they are still soft, they will get squashed and fall apart sometimes. The best thing for them is just patience and... Read More »

Generally we say wait two weeks for your first wash, then once a week after that. Read More »

Rewax 'as needed'--helpful, right? Lemme try again. You only need enough wax to hold everything together, so it won't be a daily thing. To check, palmroll a dry dread. Does it hold together fine? Then you don't need to add any more wax. If it's frizzy and falling apart, it's time to add more. Remember: less is more, and a little goes a long... Read More »

We recommend washing once per week. But that doesn't mean you can't shower as often as you like, just slip on an extra large shower cap! Read More »

Sorry to hear you're having a rough go of it! The good news is, you have options. Plan A: if you want to remove your locks and start again, you can get yourself an Emergency Dreadlock Removal Kit and start over again with help from our famous tutorial. Plan B: do the best you can with what you've got. If you can pry them apart right... Read More »

If your dreads start looking like candles, or start falling apart into stringy pieces, you've probably applied too much wax. You can start by washing your dreads thoroughly, then allowing them to dry. If after a dry palmrolling they still seem to have too much wax, wrap a dread in a paper towel and apply heat with a blowdryer. You should be... Read More »

When you wash your hair too often, you are stripping the natural oils from you scalp and encouraging the production of more oil. Most people wash their hair too often, so the transition to a once-weekly routine is a bit of an adjustment - your scalp needs to get used to the new production schedule!  Also, your loose hair was constantly... Read More »

It usually takes anywhere from 2 weeks to a month for that 'scalpiness' to go away. All it takes is a little growth at the roots for the sections to puff out a little bit over their borders. Keep those sections clean though--you don't want them matting together! Read More »

Every time you wash your hair, you're washing out a little bit of the KB Dread Wax. Once you no longer need the wax to hold your backcombed locks together, you don't need to be applying after every shampoo - and that's when you'll start feeling the wax less and less. In a short while you'll be left with soft, clean, wax-free locks. Read More »

The ends sure do take their own sweet time to blunt up. Unfortunately, freshly cut hair is very tricky to reintegrate into the lock. We recommend against cutting it as it will most likely unravel a bit if your dreads are fresh, but it's your call. Read More »

Regular palm rolling will encourage those roots to dread up with the rest of your hair. There's always going to be a little loose hair, but if you want to add a little encouragement you can rub those root sections against your scalp to get them extra knotty. Make sure you are taking only one section at a time though, and follow with regular... Read More »

Itchy scalp is a really common concern with new dreads. Pulling your hair into little sections can stress out your scalp, and it can take some skin a while to get used to washing once a week, as opposed to daily. Try using the Knotty Boy Peppermint Cooling Moisture Spray. It's formulated with peppermint, rosemary, and witch hazel to soothe... Read More »

Don't worry, dreadlocks are a process. One month is pretty fresh yet for locks, and rest assured they DO get better! The best thing you can do is give them time. With consistent backcombing and palm rolling, they'll come together before you know it. Read More »

Little red 'stress bumps' are pretty common to newly locked scalps, especially around the hairline. They're usually a skin irritation from having your hair pulled into tight sections and generally monkeyed with. Try using a little Cooling Moisture Spray to banish the itch and DO NOT scratch them! If you don't see them going down after a couple... Read More »

Take the undreaded end and 'backcomb' it lightly with your fingers--just push the loose hair back towards the dread (if you have a lot, you can use a comb.) Scrub the backcombed tip around in the palm of your hand until you've got a nice knot, and then you can wax and palmroll the whole dread from the root as usual. Read More »

If you keep up with palm rolling and separating your locks, you will have absolutely no problems reaching your scalp. Read More »

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