Frequently Asked Questions
Thanks for stopping by! These questions and answers are a compilation of many years of dialogue between you, our friends and customers, and ourselves, your humble Knotty Boy Customer Service department.
Almost everything we know about dreadlocks is here, so dig in!
Dreadlock Creation
Before You Lock Your Hair
how to dread slippery hair?
You will definitely need to backcomb a little tighter if you have slippery or smooth...
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how will my new dreads look?
If you're using the backcombing method, and depending on your hair type, they will probably...
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is sweat a hygiene concern?
As far as dreadlocks are concerned, no. We recommend once-weekly washing because that seems to...
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can dreadlocks cause balding?
From Wikipedia: Traction alopecia is a type of hair loss caused by a pulling force...
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what if I have to wear a helmet?
Yes, and we hope that if you should wear a helmet, you always do! ...
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can I get fired for having dreadlocks?
Depending on where you live, possibly - we suggest you check with policies at your...
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will my hair be shorter?
With the backcomb-and-wax dreadlocking method, your locks will be 1/3 to 1/2 shorter than your...
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should I get my hair cut beforehand?
Only if you want your dreads shorter. The messier your ends are, the easier they'll...
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do I need to stop washing my hair?
Absolutely NOT. Natural oils that develop in your hair will hamper the dreading process, not...
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should I colour my hair beforehand?
It's best to colour your hair before you dread for a few reasons.. 1) It's...
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will I need to shave my head if I don't like my dreads?
No. But try not to judge your dreads by the first weeks! They need a...
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how much maintenance is required?
Initially, you have a lot of work to do to keep the locking process going....
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can I have dreadlocks with bangs?
Lots of folks opt to keep their bangs out of the dreading altogether. It's kind...
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what can you tell me about dreadlock history?
Great question! Take a look at our Dreadlock History page!
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Dreadlocking Techniques
can I lock my hair myself?
Yes! We're all about the DIY here at Knotty Boy. Now, you don't necessarily need...
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can I have temporary dreads?
That depends on your definition of temporary. For a weekend? Theoretically possible, but a lot...
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what about just one dread?
Yes. Keep in mind that single dreads get lonely and will try to convince the...
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are dreads, twists, locks, braids all different?
Yes. There are many roads to the top of the mountain. Twists are a method...
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how can I get phat dreads?
By creating fewer and larger sections. Storytime: phattest dreads we've ever seen were proudly worn...
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how can I get thin dreads?
By making more (and thus, thinner) sections. The size of a finished dreadlock depends on...
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can I dreadlock my layered hair?
Yes. Layered hair, dreadlocked, will result in a layered set of dreads - which is...
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how long does my hair need to be?
We've had reports of people starting successful locks with as little as three inches of...
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can I have dreadlocks in asian hair?
Of course you can! If your hair is coarser, or thicker, it will tend to...
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can I dread very thick hair?
Our totally unscientific and completely biased opinion is that thick hair makes awesome, phat dreads....
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do I have to use wax?
Totally! There are a bazillion different ways of starting locks, and everyone that does them...
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what about rubber bands on my roots?
No. Rubber bands can bind and grab new growth (at the roots) and old growth...
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will smaller locks combine into large ones?
They'll certainly try to, but whether or not they succeed is really up to you!...
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will my dreads stick up?
That depends on the length. 3 inch dreads? You'll be rocking the pincushion look for...
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what do I need to dread my hair?
We thought you'd never ask. It so happens that we have a step-by-step tutorial and...
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what is a dread perm?
A dread perm can be one of two things: 1) a very kinky perm given...
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should I section a part into my dreads?
In our humble opinion, the best part is no part. The thing is, if you...
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will my new hair growth be dreaded?
Yes. Your amazing biochemistry will keep pumping it out as long as you're eating right...
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Dreadlock Maintenance
New Dreadlocks - to 6 Months
can I go swimming with dreadlocks?
Yes! (as long as you know how to swim, that is) Occasional swimming in...
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can I wear a bandanna over my dreads?
Yes, if you like how it looks on your hair :) And even if you...
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can I wax my hair if it's wet?
Dreadlock Wax is meant to be used on dry hair only, we recommend the use...
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how to make a dreadlock accelerator?
We don't recommend DIY salt sprays because of the horror stories we've heard and the...
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what can I do about bumps and loops?
Lumps and bumps may be a part of your locks for some time. Tightly felted...
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how can I protect my dreads while sleeping?
Try wearing a snug cap, bandanna, or stocking cap over your locks when you sleep....
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how do I stop my dreads from flattening?
Flattening is very common with new, soft dreadlocks. They are still just loosely knotted hair,...
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how long until I can shampoo again?
We recommend waiting two weeks after you install your locks before shampooing for the first...
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how often should I shampoo?
We recommend washing once per week. But that doesn't mean you can't shower as often...
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how often should I wax my dreads?
Rewax 'as needed'. Hmm, maybe not so helpful - ok let's try that again.. You...
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I started with the neglect method and I need help
Sorry to hear you're having a rough go of it! The good news is, you...
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I applied too much dread wax
If your dreads start looking like candles, or start falling apart into stringy pieces, you've...
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why do I have oily buildup on my scalp?
Very frequent washing can strip the natural oils from your scalp, which encourages the production...
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will my scalp always be so visible?
No. It usually takes anywhere from 2 weeks to a month for that 'scalpiness' to...
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will the Wax stay in my hair?
No. Every time you wash your hair, you're washing out a little bit of the...
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should I trim the undreaded tips?
The ends sure do take their own sweet time to blunt up. Unfortunately, freshly cut...
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what can I do about undreaded tips?
Take the undreaded end and 'backcomb' it lightly with your fingers--just push the loose hair...
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will my roots ever dread up?
They will, eventually. Regular palm rolling will encourage those roots to dread up with the...
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what can I do about itchy scalp?
Pulling all your hair at once into bounded sections can stress out your scalp, and...
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why do my dreads still look puffy and limp?
Don't worry, dreadlocks are a process. One month is pretty fresh yet for locks, and...
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what are these red spots on my scalp?
Unless you have reason to suspect a medical problem, in which case you should definitely...
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will I still be able to clean my scalp?
If you keep up with palm rolling and separating your locks, you will have absolutely...
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Mature Dreadlocks - 6 Months +
how do I know when my dreads are mature?
When we say 'mature', we mean locks which will hold together without the aid fo...
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how do I maintain mature dreadlocks?
If your dreads are mature, you no longer need to be backcombing and palmrolling them...
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how do I get sand out of my dreads?
It's not going to be fun, and it'll take a while, but it can be...
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how to keep my dreads out of my face?
If your hair's long enough, you can tie your hair with your hair! Just take...
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how do I adorn my dreadlocks?
Just slide 'em on up a dread of the appropriate size. If you have a...
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I shampoo every day, why do my dreads smell bad?
It's possible to have too much of a good thing. We can all agree that...
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how can I work loose hair back in?
The easiest and most effective way to get stray loose hairs back into your lock...
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my bleached locks are getting brittle and dry
A few preventative tips for the chemically inclined: 1) If only your roots need colour,...
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why are my dreads combining?
Dreads will try to merge with the ones around them if you aren't careful! It...
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why aren't my dreadlocks getting longer?
You probably won't see growth immediately, as your shedding hair and regrowth are busy tangling...
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why are the roots thinner than the locks?
Weakened roots can be caused by a few different things. Dreadlocks are augmented - thickened...
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should I still be waxing?
Dread Wax is meant to be used in the initial stages of the locking process,...
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what can I do about undreaded tips?
Take the undreaded end and 'backcomb' it lightly with your fingers--just push the loose hair...
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how do I combine two dreads into one?
In the case of mature locks, you need to focus on the root of your...
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what can I do about undreaded roots?
As long as your hair is growing, there will be some root exposure - your...
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How to colour my dreads?
We generally recommend against DIY colouring of dreadlocks, unless you know better. The reason for...
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Product Questions
General Product Questions
do your products have a shelf life?
Natural preservatives like Vitamin B (Tocopherols) and beeswax (Cera Alba) keep Knotty Boy products from...
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are your products cruelty free?
Knotty Boy products are certified cruelty-free by the Leaping Bunny program. Our products are also...
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are your products nut free?
No. Some of our product ingredients contain, or are derived from, nut products, and our...
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are your products gluten free?
No. Some of our product ingredients contain, or are derived from, wheat products, and our...
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are your products corn free?
No. Some of the ingredients in our products do contain corn derivatives, and our production...
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are your products vegan?
Yes, with one exception: Knotty Boy Dread Wax contains beeswax as the main ingredient. All...
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why do you use palm oil in your products?
The Palm Oil in our products is sourced from RSPO - Roundtable on Sustainable Palm...
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are your products colour safe?
Knotty Boy products are colour-gentle, but cannot be said to be colour-safe. While our products...
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what does 'all natural' mean?
We use that term a lot on our website, so it's a good question. The...
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do you have anything for people without dreads?
Well it just so happens that we do! We are pleased to present our Essentials...
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Dreadlock Wax
can I use the wax if I don't have dreads?
Yes, and we've heard from people who do not have dreadlocks and use Knotty Boy...
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will the wax make my hair fall out?
No. Hair loss is caused by overall health, genetic predisposition, toxic environmental factors, or a...
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does the wax attract dust?
Although it is beeswax-based, Knotty Boy Dread Wax does not attract any more dust or...
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how long should I be waxing for?
We recommend using Dread Wax for the first six months, or however long it takes...
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how much wax do I need?
Overall, in terms of how much to buy, one 4oz / 115ml jar of Dread...
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will the wax irritate sensitive skin?
Our Wax contains no chemical additives or fragrances - what you smell when you open...
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can I use the wax to turn braids into dreads?
Dreads started as braids will always be thinner and kinkier like...well...braids. A really great look...
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what colour of wax should I use?
Anyone can use the Light Wax. If you have blond, red or light brown hair...
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should I wax after shampooing?
Only use wax on DRY hair - EVER. Phew! Now that's outta the way: yes,...
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wax or tightening gel for starting dreads?
Both Dread Wax and Tightening Gel work great for starting locks. Dread Wax has one...
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why does the wax have clumps?
It's a natural, handmade product - the clumps are normal and expected. You just have...
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how does the wax create dreadlocks?
Knotty Boy Dread Wax helps your newly knotted dreadies hold together tight right away, speeding...
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if the wax isn't water soluble how does it wash out?
While Knotty Boy Dread Wax will not dissolve in water (water soluble) but it IS...
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are the jar and wax stick the same?
The Wax Stick was created to ease the application of wax in the maintenance stage....
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how long will the dread wax take to dry?
It isn't, strictly speaking, "wet". The tackiness and adhesion you feel when you touch the...
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Locksteady Tropical Tightening Gel
when should I use the gel?
The Tightening Gel can be used to maintain (tidy) or create dreadlocks. When using it...
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how do I use the gel?
LockSteady Tropical Tightening Gel should only be used on damp or wet hair. After washing...
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can I use the gel without shampooing first?
Of course! But NOT dry, or you'll just end up with tacky feeling, flaky dreads....
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will the gel affect my coloured hair?
Possibly, due to our products' pH level. Generally, hair care products designed to not affect...
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Ultimate Detangler
can I use the detangler as my every day conditioner?
Yes, it's what it's made for, however you probably don't need to wash your hair...
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can I use the detangler to remove my dreads?
The Ultimate Detangler is meant to be used for the everyday tangles that appear in...
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can I use the detangler to take down matted hair?
If you have matted hair, from trauma tangles, long hospital stays, or if for any...
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Dreadlock Shampoo
how long until I can shampoo?
We recommend waiting two weeks after you install your locks before shampooing for the first...
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can I use the shampoo if I don't have dreads?
Certainly! It's an all-natural, small batch, handmade, cold-process Castile soap - which is a fancy...
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can I use the All Purpose Shampoo Bar instead?
Yes, but we recommend not doing so until your dreads are six months to a...
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what's the best way to wash my dreads?
We recommmend focussing most of your attention on your scalp, which is why we recommend...
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liquid and bar shampoo - what's the difference?
Apart from the obvious - formula-wise, absolutely nothing. They're the exact same recipe!...
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Peppermint Cooling Spray
what is the cooling spray used for?
The Cooling Spray is great for soothing the itchiness and discomfort that can sometimes occur...
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the itch has gone, what to do with this stuff now?
More than you might think! Here's a sample of what we've used it for: • ...
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Knot-Tea Scalp Tonic
you guys make tea now?
DO. NOT. DRINK. THE. KNOT-TEAS. Just don't, please. They taste nasty. Let how we know...
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how do I use the knot teas?
Brew like a regular tea, cool and preserve in a spray bottle - it'll last...
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Dreadlock Conditioning Spray
I thought conditioning was bad for new locks?
Our Conditioning Sprays are a spray-on, leave-in conditioner in a light, wash-out formula which is...
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Dreadlock Removal
The Emergency Dreadlock Removal Kit
how do I use the removal kit?
Bare bones step by step: 1) soak your hair in the hottest water you can...
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how long will it take?
The answer to this depends on a number of factors... • How long have you...
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what condition will my hair be in afterward?
If it started out that way, and you've removed your dreadlocks with care, your hair...
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how many kits do I need?
One 4oz Kit should be plenty if your hair is up to medium - say,...
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I'm done, what to do with the remainder?
Sure! The Conditioner is really useful immediately after the removal as a leave-in. You can...
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is all this loose hair normal?
Yes, it's perfectly normal! The average human being loses 50 - 150 hairs per day....
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how is this different from any other conditioner?
Because it's the best product made for the purpose. The Emergency Dreadlock Removal Kit is...
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can this take down my severely matted hair?
Maybe. The Emergency Dreadlock Removal Kit is not, despite its name, intended to be first-aid...
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what kind of comb to use?
We strongly recommend using a straight-pin tail comb (aka 'rat-tail') and against the use of...
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Ordering & Shipping
Get Some
do you offer next-day shipping?
Maybe. We can ship overnight, but there's a bit of a catch: you may not...
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can I phone in my order?
Yes! If you want to place a credit card order over the phone, call us...
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when will my order arrive?
Shipping times vary based on how far you are from our warehouse in Vancouver, Canada....
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is Knotty Boy sold in stores?
Knotty Boy products are carried by stores and salons all over the world! However, very...
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why am I being charged duties or tax?
Customs, excise, and importation fees and taxes are an unfortunate reality of cross-border shipping. Due...
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why is your shipping so expensive?
It's not, really, when you consider what you're getting for your shipping price. A person...
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